This video explains how call trees and online tracking of numbers get out-of-date easily. People move, change names (e.g., marriage), change telephone companies and email addresses - so organizations must stay current on contact information. Also mention the 'out of town relative' number (sometimes called the grandma number). #21 Emergency contact information (staff, clients, key vendors, utilities, etc.) is updated at least annually.

This video explains that staff can play two roles on the ERT. Some make on-site decisions while others are volunteers who play a key role in helping with traffic flow and security during a crisis #14 Management has assigned key positions on the emergency response team to staff members.

This video picks up on the points above regarding both safety and firefighting. Highlight the different types of training and point out this same training is also useful in everyday life. #39 At least 10% of our staff has received emergency medical training (e.g., CPR, AED, 1st Aid, protection against blood-borne pathogens, etc.).

Pointing out where this equipment is located should be part of everyone's safety orientation. Also, remind them that in an emergency to bring the equipment with them. Suggest that people interested in learning more should approach management about additional training. #30 Life-saving equipment (e.g., AEDs, 1st Aid Kits, emergency radios, etc.) is quickly accessible on-site

This video makes the point that fires are very common hazards and that no one should try to fight a fire without training. However, they need equipment to do so, even it if it is just an A-B-C fire extinguisher. These should be located in prominent and easy to reach locations throughout the facility and inspected annually to make sure they are in good operating condition. #32 Our facility is equipped with all required fire suppression equipment such as fire extinguishers.

This video contains a quick discussion suggesting how to test this system. For example, send people to all parts of the facility and note when they hear or read something. Include a short mention of social media and texting as alerting mechanisms in this video. #31 We have a tested facility-wide warning system.

This video expands on the question by pointing out all the different types of physical and digital records that they want to protect. Also talk about having ways of accessing the emergency plan if the main facility is destroyed. #25 The emergency response plan addresses how to protect all physical and digital vital records during a crisis.

This video points out it is an accepted management principle not to ask someone to do something they have not been trained to do. Touch on the use of tabletop exercises and live drills as one approach to this challenge. #43 All emergency response team members are given ongoing emergency response training

This video points out that during a crisis, especially a wide-scale crisis such as a severe storm, staff may be worried about family members, friends, pets, or important possessions. Having a household plan can reduce this anxiety, help keep people productive, and increases the safety net to those outside of the facility since they are also doing preparedness planning. #52 Staff members are encouraged to have emergency plans for their households.

This video makes the point that having these reports is a good way to notify management of any issues that need attention. These reports can be positive and used to highlight how well a situation was handled. They can open the door to the concept of root-cause analysis. #47 After-action reports are completed for every emergency incident/exercise.